Our Process


Enquiry & Fact Find Home Consultation Design & Personalisation Free Quotation Planning & Building Consent Project Management


Enquiry and Fact Find

Following your initial enquiry a member of the team will contact you to discuss your project further and develop a greater understanding of your needs and circumstances enabling us to advise you better. This also offers you the opportunity to ask any questions you might have and where necessary we can arrange a home consultation and site survey at a time to suit you. iHUS would never intend to become a nuisance so if you prefer not to be contacted just let us know and we will await your further instructions.


Home Consultation

At this stage our Consultant will visit your home to:

  • Undertake a site survey to assess your property to evaluate the options available to you
  • Discuss your requirements, what type of adaptation or build you would like and any personal preferences you wish to incorporate in the design
  • Utilising our expertise, offer advice on what we believe to be the most suitable option for you and your family

Design and Personalisation

Back in the office we create an accurate set of CAD (Computer Aided Design) plans to show you exactly what we propose to do. Drawings of your adaptation show how it will look on the inside and outside, ultimately providing a lifelike representation of your project. Our team in the office will then work with you to adapt these plans until the design matches your tastes and requirements perfectly.



Additionally a quotation will be provided for your adaptation which includes:

  • All fees and costs related to the application for Planning Permission and Building Control (where required)
  • A detailed build/adaptation cost of all aspects of your project as specified in the plans

Planning and Building Consent

For new builds and extensions you may require Planning Permission or Building Consent from your local council; for many families the Planning Application can be a daunting process and deter them from progressing with such a project but at iHUS we take care of EVERYTHING for you. Our team are specialists in the application for planning permission and understand what is required from the planning departments, supported by our 95% success rate with past planning applications. In most cases it is obligatory that both Planning Permission and Buildling Control sign off on the build but iHUS promise to take care of this for you. A fee is payable when we apply for Planning Permission to cover the costs in doing so, unfortunately this fee is non-refundable in the event that planning permission is denied.


Project Management

From initial enquiry to completion, iHUS is your single point of contact and manages all aspects of the project providing a specialist team with extensive experience in adaptations. Our in-house team undertake all works minimising disruption to you and your home and ensuring the highest standards are employed throughout.